Within minutes of announcing sell-out for its fifth year running, tickets to the Belladrum Tartan Heart Festival (2nd and 3rd August, Beauly, Inverness-shire) were on sale at almost double their face value on eBay.
One person offered six of the £95 face value tickets at £175 each and others were on offer on other sites.
The UK’s northern-most major festival, and Scotland’s main family festival, Bella, as it is known to its fans, has sold out its 15,800 capacity in advance in record time, over six weeks before the event.
“There are many disappointed Bella fans clamouring on the social networks, telephone and email who didn’t get their tickets in time. It is very disappointing to see touts buying up tickets to profit in this way at the expense of genuine music and festival-lovers,” said promoter Joe Gibbs.
Touts trying to make a turn on bella tickets are breaking the terms and conditions of the printed tickets which state that they can only be exchanged at face value via the Ticket Trust, an ethical ticketing exchange set up by Radiohead and others; this site ensures that buyers actually receive genuine tickets to the event and that they are bought and sold at face value.
The festival has advised fans as follows:
PRINTED TICKETS: If you have a printed ticket (ie not an e-ticket bought via www.skiddle.com), the only approved way of buying and selling these is the ethical secondary ticketing site www.thetickettrust.com where the ticket changes hands for its original face value. We do not advise buying or selling on any other sites including social networking sites, eBay or Gumtree. Free tickets for children 12 and under cannot be acquired in this way. If you acquire tickets via the Ticket Trust, please email firstname.lastname@example.org for parking passes and information leaflets.
E-TICKETS: If you have an unwanted e-ticket of any type including campervan/ caravan, you are advised to get in touch with the ticketing agents Skiddle who issued these by emailing email@example.com with your order number. If Skiddle can find a willing buyer for the tickets, they will cancel and reissue them. You will be refunded minus the booking fee. If you want to buy any unwanted e-tickets via Skiddle, these will be put on-sale via www.skiddle.com at 1000 on Tuesday 9th July. Free tickets for children 12 and under can be acquired in this way as can parking passes and information leaflets.
The following types of tickets are still available, only via www.skiddle.com.
Campervan/Caravan Electrical Hook-up
Advance Bar Tokens (5 x £4 tokens per e-token to be exchanged at box office on entry for bar tokens)
Portaloo Sunset tickets: Posh loo tickets for adults and children
A further upgrade from Saturday to weekend ticket will be announced shortly.
This year, Bella patrons can buy e-tokens for their bar tokens in advance and exchange them on the way in at the box offices. Tokens can also be bought at the usual tokens booth at the event. And tickets are also available for the Portaloo Sunset posh toilets which will be sited at the top of the Red Campsite, near Mother’s Ruin. All these are can be found at www.skiddle.com.