Cabarfeidh Hotel staff discover a new star

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Following their most recent assessment of the Cabarfeidh Hotel’s service and facilities, VisitScotland have awarded it four stars for excellence of customer care and facilities.

VisitScotland’s accolade follows several years of substantial investment in extensive refurbishment, plus an ongoing staff training programme, designed to achieve consistently high quality of service and hospitality standards.

Tom Strathmore, the manager responsible for day-to-day operations at the Cabarfeidh, said: “One of the most important factors in gaining the four-star recognition has been the way in which every single member of staff has embraced the need to make every guest’s visit a pleasurable experience.”

The hotel’s original restaurant and bedrooms were stripped back to bare plaster and virtually rebuilt to suit the demands of the 21st century guest, which are much higher than when the hotel opened a little over 40 years ago. This summer, the ballroom décor was redesigned to offer greater elegance to wedding receptions and plans for further interior enhancements are well in hand.

Built by Norman Mackenzie the Cabarfeidh Hotel is still owned and run by the same family. Chief Executive, Kenneth Mackenzie added: “I’m delighted that the Cabar has achieved this recognition in its 40th anniversary year. We hope to continue growing our business through these challenging times by focusing on our customers.”

Pictured are the Cabarfeidh management team and chefs showing off the VisitScotland 4 Star plaque.

From left to right: Arvid Kenins, Vivek Kishan, Alexander Macleod, Tom Strathmore and Sunil Ranjitakar