For the second year in a row, ferry operator Caledonian MacBrayne has been named “Best Ferry Company” in the prestigious Guardian and Observer Travel Awards 2011.
And the award is the second CalMac has won this year after it retained the Public Transport Operator of the Year title at the Scottish Transport Awards in June.
CalMac beat 13 other ferry operators to win the award which is voted for by readers who are asked to identify companies who “made their holidays” through good service.
CalMac Managing Director Phil Preston said: “We are absolutely thrilled to have received this award for a second time. It is particularly pleasing because we do not put ourselves forward for this. It is therefore from customers who have had such a positive and memorable experience that they wished us to be recognised in this way.
“Above all it is, of course, a terrific affirmation of the work our staff do every day to give customers the best service they can. I am sure they will be delighted to know they are appreciated by the people who are most important to us - the customers - at a time when they face uncertainty over the outcome of the Government’s ferries review and the future of ferry services.”