Loganair introduces compasionate fares system for Islanders

Loganair in compassionate fares policy Picture: Contributed

Loganair in compassionate fares policy Picture: Contributed

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The Islands’ air service provider Loganair has introduced a new compassionate travel policy on its 19 Scottish routes to give its eligible customers access to a 50 per cent discounted fare in times of a family emergency.

Both Loganair and the campaign’s volunteers have worked together to agree the terms, conditions and process of the policy – believed to be the first of its kind for a UK commercial airline.

The new scheme will be available to customers who need to travel throughout Scotland at short notice for the following reasons:

The bereavement of an immediate family member

Cases of critical and unexpected illness involving an immediate family member

An immediate family member is receiving in-patient treatment

Loganair’s compassionate fare policy will also include increased flexibility without charge when bookings are required to be amended or even cancelled.

Talking about the new policy the airline’s chief executive Stewart Adams said: “With the introduction of this policy we believe Loganair is now offering a comprehensive compassionate fare unique in the UK airline industry.

“More importantly, we are confident the reduced fares will be of great benefit to our customers in circumstances of bereavement and critical illness - the very times they need assistance most.

“The compassionate fare policy is the direct result of weeks of constructive collaboration between the airline, Scott Preston and the volunteers of the Facebook page campaign.”

Details of the policy and booking form are available at: www.loganair.co.uk