Highlands and Islands Labour MSP, and Shadow Transport Minister, David Stewart, is welcoming an apology he has received from Loganair that their services have fallen short over recent months and that the organisation has instructed a ‘top to bottom’ review of its entire operation to achieve better punctuality and reliability for all of its passengers.
Mr Stewart was caught up in a four hour delay himself at Benbecula Airport last month after the plane was removed from the route and redirected to Glasgow.
He raised the matter with Loganair and the Transport Minister after constituents complained to him that services had slipped in recent months and delays were becoming commonplace.
Commenting, Mr Stewart said: “I welcome the acknowledgement from Loganair that services have fallen short over recent times, and I welcome the operational improvement programme which they have launched to address this.
“Loganair have told me that they appreciate the punctuality and reliability of services have not been good enough. The improvement programme is a ‘top to bottom’ review of their entire operation to achieve better punctuality and reliability for all Loganair passengers.
Mr Stewart continued: “I know how frustrating delays and cancellations are for passengers, particularly when onward journeys and overnight stays have to be altered as a result.
“Island communities need to know they have reliable air and sea services. I welcome the apology from Loganair and I look forward to seeing improvement in the future.”
Pictured is MSP David Stewart.