North Uist water given all clear

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Scottish Water has confirmed that the public water supply in North Uist has returned to normal and can be used again for drinking and cooking. The advice to only use tap water for washing and flushing the toilet has been lifted.

Abhayadevi Tissington, Nurse Consultant in Health Protection, NHS Highland, said: “The notice has now been lifted and the affected customers in the 450 properties are able to use water as normal for drinking and cooking.

“We acted early to inform the public to avoid consuming the water as a precautionary measure. Public health for the people in North Uist is the top priority for NHS Highland, NHS Western Isles, Western Isles Council and Scottish Water. We will continue to monitor the situation.”Simon Harrison, Water Operations Manager, said: “I am pleased that we have been able to get the water supply back to normal and wish to thank our customers for their patience and understanding while we rectified the water treatment issue. Customers may continue to see some additional tankering activity over the coming weeks around the island and we want to reassure them that this consistent with our plan to normalise our works.

“The cause of the elevated aluminium levels was primarily due to the highly variable raw water colour causing difficulties pre-treatment at the works. We have corrected the treatment process to deal with the colour and the water quality has now returned to normal. Customers will be receiving an all clear notice delivered to their homes.

“We acted quickly to deliver bottled water to everyone affected and to make more bottled water available at five locations around North Uist. These stocks were continually replenished by our dedicated field staff.

The all-clear was authorised by an Incident Management Team (IMT), chaired by Abhayadevi Tissington, Nurse Consultant in Health Protection at NHS Highland.

Customers with any questions can call the Scottish Water Customer Contact Centre on 0845 601 8855. Alternatively email customerservice@scottishwater.co.uk.