Warning - Cold Callers in Western Isles

The cold callers are touting generators and power tools in the Western Isles
The cold callers are touting generators and power tools in the Western Isles
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Trading Standards Officers at the Comhairle are asking members of the public to be on their guard after being made aware of door to door traders selling generators and power tools in the Western Isles.

TSOs are particularly concerned that the machinery being sold may be unsafe, and because the origin of items sold door to door very often is unknown, safety compliance may not be what it should be.

A spokesperson said: “We do not recommend buying anything from a cold call at the door.

“The quality of these items is usually poor and cannot always be guaranteed, and, if there are any problems it may be very hard, if not impossible, to get your money back as the seller has usually left the islands long before the problem is discovered.”

They continued: “It is better to avoid getting into such situations in the first place.

“Goods purchased for more than £35 during an uninvited visit by a trader are subject to a seven day cooling off period and the trader should give a notice detailing these rights. If no such cancellation notice is given then an offence may have been committed.

“However, if the trader is not traceable then enforcing such matters becomes very difficult.”

Residents are asked to report Doorstep sellers to Trading Standards on 01851 822694, Faire on 01851 701702 or the Police on 101.