500 per cent mark up on delivery charges

An island resident was asked to pay an extra £25 for delivery of a toilet brush to their home when they placed an order with an online retailer.

This scenario, and thousands more like it, have highlighted once again that residents of Scottish islands are being ‘routinely ripped off’ with unfair and unrealistic delivery charges.

Citizens Advice Scotland have released their latest report on delivery charges across Scotland following their initial report last year.

They have investigated the 534 companies highlighted to them in the first round of consultation with the public and have found that islanders can face a staggering 500 per cent mark up on standard delivery charges.

The average additional cost per delivery is £18.60 for island postcodes.

If there was ever a reason to buy locally, this research highlights that shopping on your doorstep can often save the consumer a huge amount of money.

To read the rest of the story, pick up a copy of this week’s Stornoway Gazette, available Thursday, December 27, 2012.