Calmac named as the Ferry Operator of the Year

CalMac's winning team are presented with their award by broadcaster Jeremy Vine.
CalMac's winning team are presented with their award by broadcaster Jeremy Vine.

CalMac has been named ‘Ferry Operator of the Year 2018’ at the National Transport Awards.

The award is open to ferry operators running services from ports in the UK and Ireland. Entries needed to demonstrate how they have improved services and facilities over the year.

CalMac managing director, Robbie Drummond, said: “This is an award for all our staff in recognition that no matter what challenges we face, whether it be extreme weather conditions or vessel availability, they will always provide the best possible service for our customers.”

The awards are organised by industry publication Transport Times.

CalMac operates a fleet of 33 vessels across 26 routes serving island and remote mainland locations across the west coast.

Mr Drummond continued: “Our core market is the lifeline services we provide to communities across the area we support, but the popularity of our services with visitors is growing year on year.

“While this is great for our communities’ economies, it can be a challenge to manage within the fleet resources at our disposal.

“This is a huge recognition that our people can continue to provide a first class customer experience in the face of booming numbers travelling with us.”