New website for HC-One care homes

HC-One, which owns thirty-five care homes across Scotland - including Blar Buidhe, Steinish - has launched a new website at: {|see}

The new website aims to improve the quality of information provided to prospective residents and their families when making a decision about the future care that they or their loved ones will receive. HC-One understands that the decision to enter into care is an important one and the new website has been carefully designed to aid that decision making process.

HC-One, the country’s newest and third largest provider of care for older people, intends the website to communicate the company’s commitment to its philosophy: HC-One focuses on the individual, striving to provide the kindest and most professional possible care to the one who matters, the resident, by the one who makes the difference, the individual member of staff.

In addition to helping families make important decisions, the new website aims to attract the kindest and most professional care workers in the country to undertake a fulfilling career at one of HC-One’s 241 care homes across the UK.

The new website has a number of state of the art functions to make it easier to use for all who visit:

· HC-One Daily Life – Residents share their experiences of life in HC-One care homes

· Geographically relevant – HC-One directs you to the right services for you

· Directory of services – giving access to all of what HC-One offers including

o Dementia care

o Nursing care

o Residential care

o Respite care

o End of Life care

o Specialist services

· Resource Centre – with guides for finding a care home and funding your care including links to independent sources of information

· Transparency – Details of HC-One’s Whistleblowing telephone line (0800 014 8462) and details of HC-One’s Quality Forum and Safeguarding Board.

Dr Chai Patel CBE, Chairman of HC-One, said: “I ask myself what we can do differently and how we can help families navigate through the health care system to find the most professional and kindest care for their loved ones. With this website, HC-One recognises that the decision to move into care is important and that there is a choice for prospective residents and their families.”