Top ratings for Hillcrest care home

A Western Isles children’s home providing support to some of the Island’s more disadvantaged young people has been awarded top ratings in a Care Inspectorate report.

Action for Children Scotland’s Hillcrest care home has been commended in the highest terms for providing “very good quality care and support to young people” looked after at the service.

The centre received top scores in ‘Quality of Care and Support’, ‘Quality of Environment’, ‘Quality of Staffing’ and ‘Quality of Management and Leadership’ with five out of five in each category in the report carried out on the 2 and 3 February 2016.

The report’s conclusion states: “Hillcrest is providing a caring, welcoming environment for young people who are looked after and for children with additional needs who receive respite care.

“Most young people were found to be very happy with the service they received. We found a staff group that was available, interested and motivated to care for the young people who were in the care home.”

Ann Darlington, operational director for children’s services at Action for Children Scotland, explains: “We are absolutely thrilled to receive such a glowing report for all the work that we do at Hillcrest.

“While we are certainly very pleased with this report, we are not complacent. We have to work extremely hard in a tough financial climate to ensure we not just maintain this very good rating but improve and aim for an outstanding rating.”