Citizens Advice

Poor weather often leads to increased safety risks, and additional concerns around the cost of living crisis can also have an impact on the UK’s elderly population.placeholder image

5 Ways To Help Elderly Family Members, Friends and Neighbours During a Cold Snap

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9 ways you can get council tax support - as millions face huge rises

Pensioners must apply BEFORE December 21 in order to be eligible for the Winter Fuel Allowance placeholder image

Ad Feature Act fast to secure Winter Fuel Payments, pensioners urged

The logo of the mobile messaging software Whatsapp displayed on a tabletplaceholder image

Scary WhatsApp message you need to watch out for

Fake Text message SMS scam. Photo: panuwat - stock.adobe.complaceholder image

Can you stop scam texts? What you can do about spam messages

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These two energy suppliers have been ranked worst by Citizens Advice

Up to one million people cancel broadband due to cost of livingplaceholder image

One million people cancel broadband services due to cost of living

Citizens Advice can advise on debt, welfare benefits, energy bills, mental health issues, and more.placeholder image

Record numbers supported by Citizens Advice in ‘bleakest-ever’ year

Smart metres have become a familiar sight in many homesplaceholder image

Citizens Advice call for ban on forced switch to prepaid meters

Several UK parcel firms are underperforming in the UK, including Amazon. placeholder image

Evri named UK’s worst delivery service in Citizens Advice league table

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Royal Mail to hike stamp prices again despite cost of living crisis Isabella Boneham

Martin Lewis has shared ways people can stay warm at home without running the heating (Photo: ITV)placeholder image

Martin Lewis shares four ways to stay warm at home for just 4p a week

Octopus Energy is handing out 5,000 heated blankets to help customers keep warm (Photo: Adobe)placeholder image

Major energy firm gives away free electric blankets as bills soar

Make sure you're not caught out by the newest scam making the rounds (Photo: Graeme Robertson/Getty Images)placeholder image

Chocolate lovers warned over scam Cadbury Easter egg hunt WhatsApp message

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Customers face £30 monthly price hike when energy suppliers go bust

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Here’s all you need to know about the winter fuel payment - and if you’re eligib...

The negative review was taken to court (Photo: Shutterstock)placeholder image

Man ordered to pay £25k in damages for writing negative online review - why was ...

If you have a timer on your central heating system, set the heating and hot water to come on only when required.placeholder image

Top tips to save energy and money this winter

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How to be better with money in 2021 - from budgeting to reducing debt

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You can ask to be put on furlough under certain circumstances - the rules explai...

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Over 2 million UK households are in debt over energy bills - but support is avai...

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Strangers can park on your driveway and there’s almost nothing you can do about ...

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This is the financial help available if you are facing redundancy

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Energy suppliers must offer emergency help to customers who can’t pay their bill...

Renewing car or home insurance policies can cost more than expected at times, especially when prices increase over time (Photo: Shutterstock)placeholder image

You could soon be protected against price hikes when renewing insurance

The coronavirus pandemic is said to be creating a strain on many relationships, with a rise in internet searches surrounding divorce proceedings, according to Citizens Advice (Photo: Shutterstock)placeholder image

Online searches for ‘how to get a divorce’ are soaring - here’s why

Out of the six million struggling with debts due to lockdown, one in 10 have found themselves in a position where they are unable to afford food. (Shutterstock)placeholder image

6 million people in the UK can’t pay their bills due to the pandemic - here's ho...

Netflix users are being warned of scam intended to steal personal details. (Photo: Shutterstock)placeholder image

Netflix users warned of scam offering a year of free subscriptions Sarah Wilson

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How to complain about hidden energy savings

Have you seen any of these scams making the rounds? (Photo: Shutterstock)placeholder image

These are the coronavirus scams you need to know about - and how to spot them

The advice is available online, by phone or via Citizens Advice Bureaux.placeholder image

Campaign to offer financial support during Covid-19 crisis

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This is how to deal with financial anxiety - and online tools to help you

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Coronavirus - help for top-up energy customers in self-isolation

Millions of mobile phone users have been overcharged for their phones, having been paying expensive rates after their contracts have ended (Photo: Shutterstock)placeholder image

You could be owed a refund for your mobile phone after millions have been overch...

The UK has a multitude of energy suppliers to choose from, allowing customers to pick the deal that suits them best (Photo: Shutterstock)placeholder image

These are the best and worst energy suppliers for customer service ranked

Black Friday is one of the biggest shopping days of the year, but with the consumer frenzy about to begin - do you know your rights? (Photo: Shutterstock)placeholder image

These are your consumer rights if you want to return Black Friday items or recei...

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Currys PC World staff have been caught giving false warranty information to cust...

Will you be downloading the app? (Photo: Shutterstock)placeholder image

This free app can save you £640 per year by cancelling subscriptions at the end ...

Make sure your details are safe (Photo: Shutterstock)placeholder image

This email scam could affect Santander, Royal Bank of Scotland and HSBC custome...

Island CAB centres dealt with 5,000 separate matters last year and gained at least £1m for islanders.placeholder image

Islands’ Citizens Advice centres are making a positive impact

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Fewer people divorcing due to EU uncertainty

Do you know what youre entitled to? It is estimated that around half a million people in Scotland are not claiming all that they should be which is why a Financial Health Check makes sound financial sense.placeholder image

Financial Health Check helps CAB clients in Scotland claim more than £1 million

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Fake HMRC websites are directing users to £36 per call premium lines

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This is what to do if you have noisy neighbours

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Ecotricity ranked number one by Citizens Advice

Ecotricity has the best customer service in the energy industry, according to a new ratings system launched by Citizens Advice today.

By The Newsroom

Citizen's Advice in Lewis. SGD24566.placeholder image

Western Isles Citizens Advice service delivered £0.8m of value last year

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Citizens Advice visit Island post offices

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